Acknowledgement of Victorian Gambling and Casino Control Commission proceedings
Acknowledgement of Victorian Gambling and Casino Control Commission proceedings
Sydney: Friday, 18 November 2022
Statement to be attributed to Endeavour Group CEO Steve Donohue:
In December 2021, we were made aware that a number of newly installed Victorian gaming machines (installed in November and December 2021) did not have the Victorian Government’s standard Voluntary Pre-Commitment functionality activated (YourPlay).
We have since conducted a review of the installation process across our fleet. The investigation concluded this was an isolated but regrettable case of process and communication failure in our internal supply chain. The Board was immediately made aware of the VGCCC investigation by management and has been regularly updated on the investigation and VGCCC process.
We are acutely aware of the seriousness of this matter and we are committed to doing all we can to ensure it does not happen again. At Endeavour we hold ourselves to the highest standard of responsibility, we regret that this has occurred and we will continue to work with the VGCCC.
As soon as the matter was raised we deactivated the machines, and proceeded to address the concerns before re-testing the functionality. We can confirm YourPlay is active on all Victorian machines that we operate, with ALH also offering Voluntary Pre-Commitment at all venues on the mainland, as part of our national standard.
The alleged contraventions related to 220 machines out of a total 4690 machines in Victoria for up to five weeks. These new machines were installed as part of a new game and machine cabinet rollout that had been delayed by COVID-19 hotel closures.
Media contact:
Lizzy Bold
0421 765 446
About Endeavour Group
Endeavour Group is Australia’s leading retail drinks and hospitality business, with more than 28,000 team members united around the group’s purpose of “creating a more sociable future together”. Its portfolio of trusted brands includes Dan Murphy’s and BWS, as well as the nation’s largest portfolio of hotels, including many Australian icons such as Brisbane’s Breakfast Creek Hotel and Melbourne’s Young & Jackson Hotel.