Frequently Asked Questions

We’re the Endeavour Group – Australia’s leading retail drinks and hospitality business. We own and run drinks retailers and licensed venues across Australia. Our brands include Dan Murphy’s, BWS, Jimmy Brings, Shorty’s Liquor, LANGTONS, ALH Group and Paragon Wine Estates.

We collect your personal information when we need it to:

• give you the products or services you want
• run our business, or
• comply with the law.

We may use your personal information in different ways. For example:

• We need to check your driver’s licence or proof of age card to make sure you’re old enough to legally buy alcohol or tobacco.
• If you sign up for one of our loyalty programs, we’ll use your information to set up and run your loyalty account so you can earn points and get the best deals.
• If you shop with us, we’ll use your information so you can pay for the products you want, and arrange pick up or delivery.

You can read more in our Privacy Policy.

Your personal information is important to us. We design our systems with your security and privacy in mind.

Any personal information we hold is generally stored electronically in systems operated by us or our service providers. We implement a range of information security measures and encryption protocols when we handle your personal information to protect it from unauthorised access, loss, misuse or wrongful alteration.

We use security measures such as physical and technical security access controls or other safeguards, information security technologies, policies, procedures and training programs to ensure the protection of your personal information.

You can read more about how we handle your personal information in our Privacy Policy. ‍

You have the right to access the personal information that we hold about you, and update or correct it if it’s wrong.

If you’re concerned about how we’ve handled your personal information, you can complain to us and we’ll try to fix it. If you’re not satisfied with how we handle your complaint, you can contact the Office of the Australian Information Commissioner.

Get in touch if you have any questions or concerns about how we handle your personal information.